Artist Connection Help Center

Artist Connection Knowledge Base

Frequently Asked Questions

We’re big music fans and we know you are too so we made sure that Artist Connection supports a wide array of audio and video formats. We specialize in high resolution formats such as MQA, 360 Reality Audio and multi-channel PCM for immersive playback.

Read more about our supported formats.

We take your privacy seriously and our password requirements help keep your account secure!


  • Minimum of 12 characters
  • Password must contain characters from at least three (3) of the following categories:
    • Uppercase letters
    • Lowercase letter
    • Numbers
    • Special characters

By going to your  your studio account, navigate to the Subscription Settings tab on the left hand menu Here you can add a new plan or edit an existing one. Don’t forget to hit save!

Access your studio portal here.

No, all sales are final.